Examples of Support Coordination Tasks

We look at each participant's NDIS goals and make suggestions on how we can help.
We can be as involved as little or as much as you like.
It's all about participants having choice and control.
Some examples include:

• Participant's goal is to learn how to communicate (using an ipad app) >> we can find three local speech therapists that specialise in assistive technology. If helpful, we can then arrange the interviews and ensure the Service Agreement is worded correctly.
• Participant's goal is to start to increase independence (learn how to cook) >> we can find three companies that specialise in supportive cooking classes, either one-to-one or in groups if the goal is also to encourage social skills. We can then research transport options.
• Participant needs some COVID safety laminates to remind all support workers to wash hands and wear masks.
• Participant's need help preparing for their annual review.
• ​Participant's team need a coordinator to ensure all services are communicating together >> we can arrange team meetings, collecting minutes and actions for follow-up.

• Participant's plan is incorrect and/or under-funded >> we can help you navigate the review process and help your specialists word their support letters using NDIS terms. We have a high success rate.
• We can provide training on how to use the my.gov portal to claim NDIS expenses (including providing a visual schedule).
• Participant doesn't have family living locally >> we can visit the participant, ensuring their living environment is safe, they're comfortable and they have adequate food and clothing.
• Carers are at risk of burn-out >> we can research and suggest respite options that fit within the participant's plan.
• Participant requires a new wheelchair and the NDIS plan hasn't allowed a budget >> we can suggest options including applying for a plan review and the availability of not-for-profit grants.